ixigo Trains

ixigo Trains App Review: The Most User-Friendly Train Travel App in India

In the crowded market of travel apps, ixigo Trains has carved a niche for itself by focusing on one thing: User Experience. With its intuitive interface, quirky AI features, and customer-centric policies, it has become the go-to app for millions of Indian travelers. It is not just a booking app; it is a travel assistant that speaks your language.

What is ixigo Trains?

ixigo Trains is a comprehensive travel app that offers train booking (IRCTC authorized), flight booking, and bus booking. However, its heart lies in railways. Known for its "ixigo Assured" policy and "Tara the AI assistant", the app aims to make travel planning stress-free and fun.

Why ixigo Trains is a Fan Favorite

1. ixigo Assured: Free Cancellation

This is the app's killer feature. By paying a small additional fee at the time of booking, you can opt for "ixigo Assured". This entitles you to a full refund of your ticket fare if you cancel, for any reason, up to 4 hours before departure. No questions asked, no documentation needed. It removes the financial risk from travel planning.

2. Station Alarm

Falling asleep and missing your station is a genuine fear. ixigo's Station Alarm feature works offline. It tracks your location and wakes you up with a gentle (or loud!) alarm when your station is approaching. It is reliable and battery-efficient.

3. Running Status & PNR

The app provides highly accurate live train running status and PNR updates. Its interface for showing the train's progress—visualizing it on a track with passing stations—is one of the best designed in the industry.

4. Local Language Support

India is a land of many languages. ixigo Trains supports 8+ Indian languages including Hindi, Marathi, Gujarati, Bengali, Tamil, Telugu, and Kannada. This makes it accessible to a vast demographic that prefers navigating in their mother tongue.

5. Tara: The AI Travel Assistant

"Tara" is ixigo's voice-activated AI assistant. You can simply talk to the app: "Tara, show me trains to Bangalore for tomorrow," and she will fetch the results. It simplifies the search process for users who find typing tedious.

Key Features

• Coach Position: Shows you the diagram of the platform and where your coach will align.
• Platform Locator: Crowdsourced platform numbers for thousands of stations.
• Instant Refunds: Refunds for failed transactions or cancellations are processed instantly to your UPI handle.
• Flight & Bus Integration: Seamlessly switch to booking a flight or bus if train tickets are unavailable.

How to Book with ixigo Assured

1. Search: Enter route and date.
2. Select Train: Choose your preferred train and class.
3. Add Passenger: Enter details.
4. Opt-in: On the review page, toggle the "Free Cancellation starting at ₹X" option.
5. Pay: Complete the payment. Now, if you cancel, you get the full ticket amount back.

ixigo Trains vs. IRCTC Rail Connect

Feature	ixigo Trains	IRCTC Rail Connect
Cancellation	Full Refund (with Assured)	Standard Deduction
UI/UX	Superior, Modern, Fun	Functional, Basic
Features	Alarm, AI Assistant, News	Booking focused
Fees	Service Fee + Assured Fee	Zero Agent Fee

Common FAQs

Q: Is ixigo Assured worth the extra cost? A: If your plans are tentative, absolutely. The cost of the Assured add-on is usually much less than the cancellation charges you would otherwise pay.

Q: Can I file TDR through ixigo? A: Yes, the app allows you to file TDR for tickets booked through it, following IRCTC guidelines.

The Verdict

ixigo Trains is the "Apple" of train apps—it just works, and it looks good doing it. It prioritizes customer convenience with features like instant refunds and free cancellation. While you pay a small service fee compared to the official IRCTC app, the superior experience, peace of mind, and added features like the Station Alarm make it well worth the cost.

Download ixigo Trains for a stress-free, premium booking experience!